fbpx

Loading...

18
Subjects
12
Grades
23
Tutors
1052
Tuitions
Long Time Learning

allows a student to progress at his/her own pace within a term.

2-6 learners

offers live group tuitions anywhere, anytime to anyone – helping learner’s to be their best.

Online Tuition Platform

The online educational platform delivering quality lessons from South Africa’s best teachers.

Highly Qualified Tutors

Our team of university-qualified and experienced tutors stretch, challenge and grow our students’ academic abilities using technology.

Grasp the topic

No more being forced to move forward in a topic before understanding it nor being held back when other students don’t understand something.

WANT TO GET STARTED ?

Login

Register

A password will be sent to your email address.

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

WANT TO SAY HI OR FIND OUT MORE ?





    TERMS AND CONDITIONS - CLIENT

    Service

    We provide online tuition services in South Africa, by matching clients (parents or students) to our qualified online tutors. After booking a tuition, a confirmation will be sent to both parties. We reserve the right to refuse to provide the Service to any person for any reason and/or to discontinue the Service in whole or in part at any time, with or without prior notice.

    Payment

    Parents are required to pay weekly-monthly tuition fee to us via bank transfer before the 1st lesson (if it is once a week) and so on…Note that the fee of the first tuition is completely based upon only 1st tuition of active weeks of lessons.
    Tutors are strictly banned to collect payments on behalf of the MyStarTuition. If you decide to make a payment to the tutor directly and the tutor decides to default the payment, then parents would be responsible for any sort of losses. Any sort of confusion or inconvenience caused between parents and tutor will not be the responsibility of ours. We strongly advise parents to keep the receipt or transaction id as proof that they have made the payment. This receipt will prove to be helpful in verifying your payment.
    If you find the tutor unsuitable for you or do not meet your requirements after the first lesson, you can ask for a change of the tutor. After completion of the first month’s required number of lessons.
    Parent/student must book lesson 24 hours before lesson time to notify tutor prepared for his/her tuition.

    Cancellation & Replacement

    Our clients are allowed to request for a replacement or cancellation of a tutor, upon completion of the first lesson. However, payment for any lessons conducted is still payable to the tutor and to our company respectively. For a request of replacement of tutor, we will find a new tutor and a new confirmation will be issued.  All cancellations or replacements, have to be of valid reasons, to be fair to the tutor.

    Lessons

    We do not conduct any trial lesson, all the lessons provided by the tutor are chargeable. A minimum of one lesson has to be conducted before the client can cancel or replace a tutor. For cancellation before the first lesson, the clients will be liable for the administrative cost (one lesson fee) incurred. For any postponement or cancellation of lessons, MyStarTuition and tutor has to be informed at least one day in advance, unless due to unforeseen circumstances. Also, any changes (or addition) to the frequency and schedule of the lessons in the first month, has to be made known to us. All tuition assignments are assumed to be engaged for the long term.

    Venue

    The lessons will be held at the tutor’s residence and learners will join online.

    Tuition Rates

    All tuition rates are fixed upon confirmation among the client, tutor and our company. The tuition rates cannot be changed in the first month unless approved by us.

    Disclaimer

    We reserve the right to revise these terms in its sole discretion at any time by posting the changes on the site. Changes become effective thirty (30) days after posting. Your continued use of our service after the change shall mean that you accept those changes. You should visit the site regularly to ensure that you are aware of the latest version of the terms. As tutor and Client, you are solely responsible for all service, telephone, data charges and/or other fees and costs associated with your access to and use of our service, as well as for obtaining and maintaining all telephone, computer hardware, and other equipment required for such access and use. All of your use, access and other activities relating to the site and the service must be in compliance with all applicable laws and regulations, including, without limitations, laws relating to copyright and other intellectual property use, and to privacy and personal identity. In connection with your use of the service and site, you must not provide incorrect or knowingly false information; copy, distribute, modify, reverse engineer, deface, tarnish, mutilate, hack, or interfere with the services or operation of the site; frame or embed the site or services; impersonate another person or gain unauthorized access to another person’s account; introduce any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other aspect of the services or operation of the site; scrape, spider, use a robot or other automated means of any kind to access the services.

    Limitation of Liability

    In no event shall we be liable to you or any third party for any special, incidental, indirect, punitive or consequential damages of any kind resulting from loss of use, data or profits whether or not we have been advised of the possibility of such damages and in theory of liability, arising out of or in connection with the use of the service. Further, neither shall we be liable in any way for any lessons or other third party goods and services offered through the service or for assistance in conducting commercial transactions with other users of the site, including without limitation any transaction between a client and tutor.

    Indemnification

    Upon request by us, you agree to defend, indemnify, and hold us harmless from all liabilities, claims, and expenses, including legal fees, that arise from your violation of these Terms and Conditions or other negligent or wrongful conduct. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

    TERMS AND CONDITIONS - TUTOR

    Agreement

    Registration is free of charge. Tutors who sign up with MyStarTuition hereby agree to the following terms and conditions:

    Eligibility
    • You must be a South African citizen/South Africa permanent resident.
    • You must be well experienced in the subjects that you wish to tutor.
    • You must produce all necessary documents to certify your identity, academic qualifications and credentials to MyStarTuition.
    Commission

    Tuition fee will be charged to the student / parent which the MyStarTuition will collect directly from the student or parent daily / weekly or monthly transfer to bank account via payfast and MyStarTuition will transfer tutor’s fee to his/her account.

    Any attempt to cheat or deprive the MyStarTuition of its legal share of commission will result in legal actions being taken.

    Cancellation of Assignment

    If you have to cancel the assignment before the 1st lesson that you have agreed to take up, 24 hours prior notice before the 1st lesson must be given to MyStarTuition (not the parents or students). If you fail to notify the MyStarTuition of your cancellation, an administrative charge of R1000 will be imposed on you.

    Any attempt to cheat or deprive the MyStarTuition of its legal share of commission will result in legal actions being taken.

    Disclaimer

    MyStarTuition will not act as an arbitrator or mediator for any conflicts or disagreements that arise between the tutor and the student or parent. However, we are always prepared to offer our suggestions.

    Termination of Assignment
    • Minimum commitment period for a tuition assignment is 1 week. You are advised to have a long-term commitment as a parent will not like to change tutor often.
    • If the student prematurely terminates the assignment during the 1st month, you will only receive 50% of payment for all your service hours. However, if the reason for the student’s termination is due to your fault as a tutor (for example – you are always late, skip lessons without any valid explanations, etc.), you will bear the full commission charge.